GDPR Cookie Policy

This Cookie Policy explains how ARC Electrical Contractors ("we", "our", or "us") uses cookies and similar tracking technologies on our website https://www.arcje.com (the "Website"). This policy is intended to assist you in understanding what cookies are, the types of cookies we use, the purposes for which we use them, and how you can manage your cookie preferences in accordance with the General Data Protection Regulation (GDPR) and relevant UK data protection legislation.

1. Introduction

This policy forms part of our commitment to safeguarding your personal data and ensuring transparency in our data processing practices. By accessing and using the Website, you agree to our use of cookies as described in this policy. If you do not agree to our use of cookies, please adjust your cookie preferences as detailed in Section 6 below or refrain from using the Website.

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile phone) by a website when you visit it. These files allow the Website to recognise your device and remember your preferences or actions over a period of time. Cookies also help us collect information on how the Website is used so that we can improve your experience.

Cookies are stored on your device’s hard drive and may be retrieved by the Website during future visits. They do not contain any personal information that could identify you unless you choose to provide such information directly.

3. Types of Cookies We Use

We use a variety of cookies to ensure the proper functioning of the Website, to improve its performance, and to support our marketing efforts. The cookies we use are categorised as follows:

3.1 Strictly Necessary Cookies

These cookies are essential for the Website to operate and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or completing forms. Without these cookies, certain services or features of the Website may not be available.

Examples include:

  • Session cookies that maintain your logged-in state.

  • Cookies that store your cookie preferences.

3.2 Performance Cookies

These cookies allow us to collect information about how visitors use the Website, such as the pages they visit most often and any error messages received from certain pages. The information collected by these cookies is aggregated and anonymous. It is used to improve the performance, design, and overall user experience of the Website.

Examples include:

  • Cookies used by analytics services (e.g. Google Analytics) to gather data on website usage.

  • Cookies that record error logs and performance metrics.

3.3 Functionality Cookies

These cookies enable the Website to remember choices you make (such as your user name, language, or the region in which you are located) and provide enhanced, more personalised features. They may also be used to provide services you have requested, such as playing a video or enabling comment functions.

Examples include:

  • Cookies that remember your language settings.

  • Cookies that enable the Website to offer personalised content based on previous interactions.

3.4 Targeting/Advertising Cookies

These cookies are used to deliver content that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. Such cookies record your browsing habits and may be shared with third parties for these purposes.

Examples include:

  • Cookies used to track your browsing behaviour across various websites.

  • Cookies that enable the display of targeted advertisements.

4. How We Use Cookies

We use cookies for the following purposes:

  • Ensuring Website Functionality: Cookies maintain essential functions of the Website, such as keeping you logged in or remembering your cookie settings.

  • Enhancing User Experience: Cookies help personalise your experience by remembering your preferences and settings.

  • Analytics and Performance Monitoring: Aggregated data from cookies helps us monitor and improve the performance and usability of the Website.

  • Marketing and Advertising: Cookies enable us to deliver content and advertisements that are relevant to your interests. This may include sharing anonymised data with trusted third parties to support these efforts.

Each use of cookies is based on a lawful ground under the GDPR, including your consent where applicable, or our legitimate interests in providing an effective and efficient service.

5. Third-Party Cookies

In addition to the cookies set by us, third parties may also place cookies on your device when you visit our Website. These cookies are managed by these third parties and are subject to their own privacy policies. For instance, third-party analytics services, social media platforms, or advertising networks may use cookies to track your behaviour on the Website and across other sites.

We recommend that you review the privacy policies of these third parties to understand their data practices and learn how you can opt out of their cookie usage.

6. Managing Your Cookie Preferences

You have the right to control and manage your cookie preferences. You can do this in the following ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually modify your browser settings to block all cookies, accept only first-party cookies, or delete cookies. To find out how to manage cookies, please refer to your browser's help documentation. Below are links to cookie settings instructions for some popular browsers:

Please note: Blocking all cookies may affect your experience on our Website and some parts of the Website may not function properly.

Google Analytics Opt-out

You can prevent Google Analytics from using your information by installing the Google Analytics Opt-out Browser Add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) running on websites from sharing information about your visit activity with Google Analytics.

7. Browser Settings Details

Web browsers provide settings that allow you to manage cookies. You can typically find these settings in the "Options," "Preferences," or "Settings" menu of your browser. Below is a brief guide on how to access cookie settings in common browsers:

  • Google Chrome:
    Click the three dots in the top right corner, select Settings > Privacy and security > Cookies and other site data. For more detailed instructions, please visit the Chrome Cookie Settings page.

  • Mozilla Firefox:
    Click the three horizontal lines in the top right corner, select Options (or Preferences on some versions) > Privacy & Security. For more detailed instructions, please visit the Firefox Cookie Settings page.

  • Apple Safari:
    From the menu bar, click Safari > Preferences > Privacy. For more detailed instructions, please visit the Safari Cookie Settings page.

  • Microsoft Edge:
    Click the three dots in the top right corner, select Settings > Cookies and site permissions > Cookies and data stored. For more detailed instructions, please visit the Edge Cookie Settings page.

Within these settings, you usually have options to:

  • Enable or disable cookies: Choose to accept or block all cookies, or only accept cookies from websites you trust.

  • Delete cookies: Clear cookies that have already been stored on your browser.

  • Manage cookie exceptions: Set specific rules for certain websites, allowing you to permit or block cookies on a site-by-site basis.

8. Duration of Cookies

Cookies may be stored on your device for varying durations, depending on their purpose:

  • Session Cookies: These cookies are temporary and are automatically deleted when you close your browser.

  • Persistent Cookies: These cookies remain on your device for a fixed period or until you manually delete them. The duration of persistent cookies will be specified in the cookie details provided by the third party or within our internal documentation.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or regulatory requirements. When material changes are made, the "Last Updated" date will be revised, and we may notify you by posting a prominent notice on our Website. We encourage you to review this policy periodically to stay informed about how we use cookies and similar technologies.

10. Contact Information

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies on the Website, please contact us using the following Email: info@arcje.com

Last Updated: 10 Feb 2025